Welcome to the GPLS Help Desk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required to submit a ticket. For assistance with your Help Desk user name or password, call: 404-235-7210.

PINES Questions:

IT Questions:

GALILEO Questions:
GALILEO is a separate entity that is not supported by the GPLS Help Desk. Please see:

GADD Questions:
Georgia Download Destination (OverDrive) is a separate entity that is not supported by the GPLS Help Desk. Please see: