Welcome to the GPLS Help Desk
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required to submit a ticket. For assistance with your Help Desk user name or password, call: 404-235-7210.
- Help Using the PINES Catalog and 'My Account'
- Documentation for PINES Library Staff
- Troubleshooting in the Staff Client
- Spine & Pocket Label Printing
- Contact PINES Form
GALILEO is a separate entity that is not supported by the GPLS Help Desk. Please see:
Georgia Download Destination (OverDrive) is a separate entity that is not supported by the GPLS Help Desk. Please see: