Welcome to the GPLS Help Desk
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required to submit a ticket. For assistance with your Help Desk user name or password, call: 404-235-7210 or 877-475-7435.PINES Questions:
- Help Using the PINES Catalog and 'My Account'
- Documentation for PINES Library Staff
- Contact PINES Form
GALILEO is a separate entity that is not supported by the GPLS Help Desk. Please see:
GADD Questions:
Georgia Download Destination is a separate entity that is not supported by the GPLS Help Desk. Please see:
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We provide archives and history of all your current and past support requests complete with responses.